Trusted by companies globally to drive digital transformation
Learn how the enterprise is unlocking the power of conversational data. Using Re:infer to create new capabilities to efficiently build intelligent products, services and workflows. Optimising the customer experience, increasing operational scalability.
Hiscox & Re:infer: Process automation for a better broker experience
Learn how Hiscox are using communications mining and auto-triage to identify and automate repetitive tasks. Driving faster resolution time, improved broker experience and significant FTE savings.
"We completely shifted our collective mindset on what productivity looks like. People used to think it was defined by how many tasks they completed in a day. Now, they see it as how much value they add in a day."
“Re:infer has transformed how we do business, and I know we’ve only scratched the surface of what it can do. We’ve saved time and resources that can now be put toward serving our clients better than ever."
“We were able to capture years of the bank’s domain knowledge essentially overnight.”
“Re:infer's AI platform lets us understand what our customers tell us – at scale. Ultimately it helps us make better product decisions.”
“The enterprise is built on communications. It should be no surprise that, to digitally transform, NLP is not just a nice-to-have, it is a must-have, which is why our partnership with Re:infer is so important to us and our clients. Re:infer's deep learning platform allows us to unpick customer intents and unlock understanding in unstructured processes across the business.”