Deutsche Bank, Paychex & Re:infer: Democratising NLP for the enterprise
Re:infer CEO Ed Challis joined Rushabh Shah, Program Director Intelligent Automation, Corporate Bank Technology at Deutsche Bank, and Paychex's Carolynn Lengyel to discuss driving operational scalability and enhancing the client experience with natural language processing (NLP).
- Mining communications to identify the most demanding processes and requests impacting client experience
- Democratising NLP, empowering business users to create custom, accurate ML models
- Creating a new source of structured data to fuel automation and workflow
- Automating conversational service work, freeing skilled workers to focus on the most valuable tasks
- Driving metrics that matter across client experience and operational efficiency
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