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Lead Product Designer

Join one of the fastest-growing AI tech companies and help us build true understanding of human language into software.

Hybrid (London/ Remote)

We’re looking for our first product designer who can balance strong user experience (UX) design with a good sense of visual design. 

As the Lead Product Designer at Re:infer, your main responsibility is to make our product intuitive, frictionless and delightful to use. This is a lead role reporting directly to the CTO to work exclusively on our product, not on marketing content.

We are a product-driven team working on making human conversations understandable at scale and actionable to machines. We empower non-technical users to train state-of-the-art machine learning algorithms to interpret business communications to understand service tasks.

What you'll do

  • You will work on our web-based platform (SaaS; only targeting desktop computers)
  • Your main responsibility is to make our product intuitive, frictionless and delightful to use
  • Map out user flows and information architecture working with the product owners
  • Adapt all UX flows into high-quality visual design, ready for implementation and review with engineers to make sure details are well documented and not missing
  • Collaborate closely with our engineers to implement your designs
  • Help us put in place a robust and sustainable design process in partnership with product owners/managers and engineers
  • You will interview our clients, empathize with their needs and problems and design user flows and features to solve their biggest pain points
  • Bring data and user feedback to continuously suggest improvements to make the product more usable and to include the end-user experience deeper in our design flow.
  • Support the evolution of the Re:infer platform from a design perspective, ensuring consistency between our brand and product architecture
  • Challenge us when you think we’ve picked the wrong problems to tackle.
  • Clearly and concisely present various stages of interface design development to the rest of the company.

Skills and experience

Sorted from “essential” to “nice-to-have”

  • You have well-rounded design skills and experience running projects end to end at a software startup. At least three years of experience, ideally in roles demonstrating leadership and ingenuity.
  • You can work your way down from problem definitions and high-level concepts into specifications and sketches. You can create high-quality wireframes and work closely with our engineers to realize them.
  • You can break down complex problems into simple and elegant UX flows. You stage your designs incrementally to allow users to immediately get more value out of the product.
  • You are familiar with design patterns and UI libraries to create clear and visually appealing interfaces while also knowing when to add unique creative touches to stand out.
  • You’re most motivated when breaking new ground -- our platform is a novel product category; There’s very little out there that solves the same problem and you'll have to be creative and think things through from first principles.

At Re:infer, we are committed to building a diverse and inclusive environment. We believe fostering diversity and inclusion makes our team stronger, and makes our business the best it can be. We encourage applications from people of every background so we can continue building a team where everyone feels heard and valued.
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