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Product

The platform

Build intelligent products, services and workflows to drive operational scalability and improve the customer experience.

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Security

Your data's security is a core principle of our platform.

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Platform features

Fully customisable

Create bespoke machine learning models that extract the specific intents, entities, themes and emotions your business needs.

Fast model development

Zero code training UI, automatic intent discovery, guided active training, automatic model validation, model lifecycle management.

Easy to integrate

Pre-built integrations for all leading enterprise communications platforms. Strong APIs. Connectors for Workflow and RPA.

Inbuilt analytics

Mine communications and build customisable dashboards - aggregate, query and chart.

Real-time monitoring and alerts

Configurable dashboards, email alerts and reports tracking specific themes and intents.

Automation tooling

ML Ops, version control, triggers, RPA connectors, automatic model validation.

Solutions

By Function

Banking Operations

Analytics Automation

Business Services

Analytics Automation

Customer Experience

Voice of the Customer

Customer Support

Analytics Automation

Insurance Operations

Analytics Automation

IT Service Design

Analytics Automation

Industry Solutions

Asset Management Capital Markets E-commerce Insurance Telecommunications

Use cases

By Initiatives

Automation

Auto Triage Email to Case Query Automation

Voice of the Customer

Process Excellence

Communication Mining

Use cases

Customers Partners

Resources

Discover our resources

Resources library

A collection of guides, webinars and videos to help you successfully transform your business.

ROI calculator

Access your Conversational Data Intelligence ROI report now.

Customer stories

Learn how the enterprise is unlocking the power of conversational data.

Blog

Articles to help successfully deliver digital transformation across the enterprise.

Engineering blog

Read about our latest insights, research and experiments at the forefront of AI on the Re:infer engineering blog.

API docs

Collection of references, tutorials and examples that help developers use the Re:infer API.

Featured Resources

Guide

Guide: How NLP completes the intelligent automation stack

Webinar

Leverage Underwriting Automation to Reduce Costs and Accelerate Response Times

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Company

About us

Learn more about our mission, values, and story.

Careers

Join one of the fastest growing AI tech companies.

Partners

Working together to drive transformation at scale.

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Let's get connected—we're here to help.

News & Press

Re:infer launches Quality of Service - a new capability to understand and transform service

Re:infer considered the best AI startup

Re:infer wins 'Best Fintech' at FIN/SUM

UK Innovator Re:infer raises $7.6m for AI platform that understands every business conversation and actions them at scale

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HFS Hot Vendor 2021 - Enterprise & Machine Learning Platform

on

Aug 8, 2022

Build intelligent products, services
and workflows

Increase operational scalability and optimise the customer experience with Re:infer’s Conversational Data Intelligence Platform.

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Communications Mining API documentation
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