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Inbuilt analytics

Mine communications and build customisable analytics dashboards with Re:infer

Aggregate, query and chart at all levels, extracting the insights needed for process improvement and business transformation.

Aggregate, query and chart at all levels

Re:infer delivers a powerful capability for extracting unprecedented value and insight from all business communications

Create customised dashboards and analyse business conversations at the level of threads and individual messages.


Filter conversations by your most important themes and create customised dashboards that give you only the information you need.


Apply in-depth analytics at every level - from individual messages to entire threads.


Analytics dashboards are easily shared between users and teams, encouraging collaboration and spreading data-driven insight across the business.

Trusted by leading organisations to drive digital transformation
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Increased recovery project ROI
Enhancing customer intelligence and CXOffice building Hiscox
“When I joined Farfetch I was totally cynical about text analytics. Re:infer has really changed my mind on that. The power of taking detailed qualitative feedback data and quantifying it is really special. Re:infer has definitely been good value for Farfetch.”

Turn every message into
actionable data today

Increase operational scalability and optimise the customer experience with Re:infer’s Conversational Data Intelligence Platform.