Inbuilt analytics
Mine communications and build customisable analytics dashboards with Re:infer
Aggregate, query and chart at all levels, extracting the insights needed for process improvement and business transformation.
Re:infer delivers a powerful capability for extracting unprecedented value and insight from all business communications
Create customised dashboards and analyse business conversations at the level of threads and individual messages.
Customisable
Filter conversations by your most important themes and create customised dashboards that give you only the information you need.
Comprehensive
Apply in-depth analytics at every level - from individual messages to entire threads.
Easily-shareable
Analytics dashboards are easily shared between users and teams, encouraging collaboration and spreading data-driven insight across the business.
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8x-20x
Increased recovery project ROI
“When I joined Farfetch I was totally cynical about text analytics. Re:infer has really changed my mind on that. The power of taking detailed qualitative feedback data and quantifying it is really special. Re:infer has definitely been good value for Farfetch.”
Related use cases
See how you can use Re:infer to transform operational efficiency and service.
