Re:infer enables various solutions to reduce manual effort, driving self-service and end-to-end automation.
Teams receive ad-hoc requests from clients (and internal teams) for simple tasks such as manual booking, corrections, trade status checks, document access etc.
Requests are typically high-volume, repetitive, and transactional in nature.
Re:infer enables various solutions to reduce manual effort, driving self-service and end-to end automation.
The platform monitors team chat channels and shared mailboxes, intercepts unstructured requests and converts them to a structured format.
Requests can then be processed using RPA or direct calls to system APIs.
- Improves client satisfaction and service quality through reduced process latency.
- Reduces FTE effort.
- Reduces risk of manual error.
- Eliminates capacity constraints and volume sensitivity.