By continuing to use this site you consent to the use of cookies in accordance with our privacy policy.
Continue
Logo Reinfer

Re:infer blog

A collection of articles to help successfully deliver digital transformation across the enterprise.

NLP in shared services transformation: Driving productivity
Featured
September 16, 2021
September 13, 2021
 – 
4
 min read

NLP in shared services transformation: Driving productivity

Learn how natural language processing is boosting operational awareness, efficiency and staff productivity across shared services.

Read more
arrow-right
Filter by tag...
Show all
Process Mining
Conversational Data Intelligence
Platform Updates
AI Pioneers
Continuous Improvement
More filters
Shared services email automation

Shared services transformation: The hidden cost of email

Manual email processing has long frustrated intelligent automation, but change leaders are beginning to see NLP as the solution.

Edward Challis
 on 
September 8, 2021
September 16, 2021
Conversational Data Intelligence
Natural Language Processing
Artificial Intelligence
Continuous Improvement
Intelligent Automation
Process Mining to Communications Mining

Driving efficiency: From Process Mining to Communications Mining

Learn how the journey from Process Mining to Communications Mining drives operational efficiency, grows customer understanding, and enables automation.

Edward Challis
 on 
August 23, 2021
September 16, 2021
Communications Mining
Process Mining
Conversational Data Intelligence
Natural Language Processing
AI Pioneers – Gabriel Straub, Chief Data Scientist at Ocado Technology

AI Pioneers – Gabriel Straub, Chief Data Scientist at Ocado Technology

Learn how Ocado’s Chief Data Scientist innovates online retail through machine learning and data.

Edward Challis
 on 
August 16, 2021
September 16, 2021
Artificial Intelligence
AI Pioneers
Q3 2021 Platform Update | Re:infer

Re:infer Q3 2021 Platform Update

Learn about our latest releases and what we have planned for the next quarter.

Edward Challis
 on 
July 1, 2021
September 16, 2021
Conversational Data Intelligence
Communications Mining
Platform Updates
Company News
Profile photo of Guy Kirkwood, Chief Evangelist at UiPath

AI Pioneers – Guy Kirkwood, Chief Evangelist at UiPath

We recently sat down with Guy Kirkwood to discuss his journey to Chief Evangelist at UiPath, the creation and growth of the RPA category and UiPaths goal to support future generations.

Stephen Mackintosh
 on 
June 1, 2021
September 16, 2021
Robotic Process Automation
AI Pioneers
City landscape with large buildings

Building Operational Resilience – Financial Service regulators introducing new rules

Regulators are introducing new rules to strengthen operational resilience in the financial services sector. As firms continue to experience disruption from coronavirus, we ask — how can firms quickly implement the new rules and remediate risks?

Edward Challis
 on 
May 3, 2021
September 16, 2021
Communications Mining
Hand tapping on mobile touchscreen

From insights to automation – Conversational Data Intelligence and RPA

When organisations first consider RPA, they tend to think in terms of individual task automation, rather than thinking about how it could be used to transform the business. This is where Machine Learning comes in.

Edward Challis
 on 
April 26, 2021
September 16, 2021
Artificial Intelligence
Robotic Process Automation
Conversational Data Intelligence
Computer code on screen

NLP – Buy, or Build?

In recent years, deep learning architectures and algorithms have made impressive advances in the field of natural language processing (NLP). As firms explore how best to apply this technology, they are asking — should we buy, or build?

Edward Challis
 on 
April 11, 2021
September 16, 2021
Artificial Intelligence
Natural Language Processing
Machine Learning
Communications Mining
Abstract image of network

Commsware – The Emergence of Enterprise Communication Middleware

In this article, we discuss how firms are creating new business capabilities by exploiting major advances in Natural Language Processing (NLP), exploring the emergence of Enterprise Communication Middleware.

Edward Challis
 on 
March 14, 2021
September 16, 2021
Artificial Intelligence
Natural Language Processing
Digital Transformation
Intelligent Automation
Continuous Improvement
City landscape with large buildings

Reimagining Post-Trade Operations with Machine Learning and Intelligent Communications

In this article, we discuss the challenges banks are facing when transforming their legacy operations — and how recent developments in machine learning are providing new ways to accelerate large-scale change.

Stephen Mackintosh
 on 
February 18, 2021
September 16, 2021
Artificial Intelligence
Natural Language Processing
Machine Learning
Communications Mining
Intelligent Automation
Futuristic presentation of code moving on screen

The future of Service Desk communications – intelligent understanding and automating

What does the future hold for the Help and Service Desk? For one, Natural Language Technologies are making the Service Desk increasingly central to understanding business user needs.

Stephen Mackintosh
 on 
February 14, 2021
September 16, 2021
Artificial Intelligence
Natural Language Processing
Operational Excellence
Continuous Improvement
Conversational Data Intelligence
Profile photo of Evgenia Plotnikova, partner, Dawn Capital

AI Pioneers – Evgenia Plotnikova

The first of Re:infer's 2021 AI Pioneers series is here. To kick 2021 off we recently sat down with Evgenia Plotnikova, a Partner at Dawn Capital, one of the premiere Venture Capital firms in B2B software.

Mike Robinson
 on 
February 9, 2021
September 16, 2021
AI Pioneers

Newsletter

Get the latest news, insights and strategies delivered straight to your inbox every week.

Seamless integration with your stack 

Build and deploy your own high-quality machine learning models on conversations in minutes. No machine learning expertise required. 
Read the docs
arrow-right

Build intelligent products, services and workflows

Drive scalability and optimise the customer experience with Re:infer’s Conversational Data Intelligence Platform.

Book a demo
Get started