carwow & Re:infer: Leveraging AI and sales intelligence to enhance CX and sales success
Re:infer CEO Ed Challis and carwow's Chief Operating Officer John Veichmanis took the main stage at CogX Festival to explain how Re:infer Conversational Data Intelligence is helping create a growth flywheel at the number one third-party seller of new and used cars. They discussed:
- How analysing buyer enquiries at speed and scale highlights the agent behaviours that directly link to sales success.
- The techniques that enable all salespeople to perform as well as the top 5%
- How to extract precious sales insights from customer communications using no-code AI
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