Must-know use cases of Conversational Data Intelligence
Your introduction to Conversational Data Intelligence and the most popular enterprise use cases to increase scalability, enhance the customer experience, improve governance and control.
Created for leaders of Intelligent Automation, CX and services. The guide includes:
- An introduction to Conversational Data Intelligence (CDI).
- 11 popular CDI use cases including Voice of the Customer, Insurance Operations, Service Analytics, Banking Operations Automation and Sales Optimisation.
- CDI case studies from Hiscox, carwow, FARFETCH and more.